1. Introduction
The TurnUps (“we,” “us,” or “our”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us to inquire about performances, bookings, or other services.
By using our website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
a. Information You Provide to Us
We may collect personal information when you:
Fill out a contact or inquiry form
Request information about booking a performance
Join an email list or newsletter
Communicate with us by email
This information may include:
Name
Email address
Organization or school name
City/state
Any message or details you choose to share
We collect only the information necessary to respond to your inquiry or provide services.
b. Children’s Information
The TurnUps does not knowingly collect personal information from children through this website. All inquiries and bookings are intended to be made by adults (parents, educators, librarians, or event organizers).
If you believe a child has provided personal information on our site, please contact us and we will promptly remove it.
3. How We Use Your Information
We use your information only for legitimate business purposes, including to:
Respond to inquiries and booking requests
Communicate about performances or services
Send occasional updates if you have opted in
Improve our website and offerings
We do not sell, rent, or trade your personal information.
4. Third-Party Services
We may use trusted third-party services to operate our website and business, such as:
Website hosting providers
Email communication platforms
Payment processors (for bookings or merchandise, if applicable)
Website analytics tools (such as Google Analytics)
These services may process limited data on our behalf and are required to protect your information.
5. Website Analytics
We may use analytics tools (such as Google Analytics) to understand how visitors use our website. This data is collected in an anonymous and aggregated way and helps us improve the site experience. No personally identifiable information is shared.
You can opt out of Google Analytics tracking using the Google Analytics Opt-Out Browser Add-on.
6. Data Storage & Security
We keep personal information only as long as necessary to:
Respond to your inquiry
Provide requested services
Meet legal or accounting requirements
You may request deletion of your information at any time.
7. How Long We Keep Your Information
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
8. Your Rights
Depending on your location, you may have the right to:
Request access to your personal data
Request correction or deletion of your data
Withdraw consent for communications
To make a request, please contact us using the information below.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:
Email: [[email protected]]
Location: Seattle Area, USA (We Travel)
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.